Get in Touch With Us

Got a question about a casino review, a bonus we've listed, or something that doesn't add up on the site? We'd rather hear about it than have it sit unresolved. This page covers how to reach infobarrel.com, what kinds of messages we handle, and what you can expect once you send one.

The Best Way to Reach Our Team

Email is the most reliable route. Send your message to [email protected] and a real person on our editorial team will read it — we don't rely on canned auto-replies to close out enquiries. Include a short line on what your message is about (a review correction, a bonus term you're unsure of, a general question) so we can route it to the right person without back-and-forth.

We aim to respond within two working days. During busier periods it can take a little longer, but every message does get a reply.

What We Can Help With

• Review accuracy — If a detail on one of our casino write-ups looks outdated, whether that's a bonus figure, a licensing note, or a payment method, tell us and we'll look into it.
• Bonus terms and wagering questions — We explain welcome offers as clearly as we can, but if you're unsure how a wagering requirement, expiry date, or maximum withdrawal cap applies to a specific promotion, ask us before you claim it.
• General site questions — Anything about how we rate or compare operators, or how our editorial ratings are put together.
• Content suggestions — If there's a topic around real money online casinos, payment methods, or state-by-state eligibility you'd like us to cover, we're open to hearing it.
• Responsible gambling concerns — If you or someone close to you is struggling with gambling, mention it in your message and we'll point you toward appropriate support resources. We can also flag relevant self-exclusion and limit-setting tools.

What We Can't Do From This Page

We're a comparison and review site, not a casino operator. That means we can't process deposits or withdrawals, verify your identity with a specific brand, resolve an account dispute, or issue a bonus on a casino's behalf. For those matters, your first stop should always be the support channel of the casino itself — most licensed operators offer live chat or email support directly on their site. We can, however, help you understand what a casino's terms mean before you contact them.

If your enquiry relates to a jurisdiction or product outside our main US coverage, note that in your message. For readers looking at options outside standard state-licensed platforms, our Trusted Non GamStop Casinos UK page covers a related but separate market.

Before You Get in Touch — A Few Things Worth Checking First

Some questions are answered faster by checking the details already on the page you're reading. It's worth confirming:

• Whether the casino you're asking about is licensed and regulated in a US state that permits online gambling — availability depends on where you're physically located, not just where you live.
• Whether you meet the minimum gambling age, which is typically 21 for most real-money casino products in the US, though it can vary by state and activity type.
• Whether the bonus terms you're asking about — wagering requirements, game restrictions, expiry dates — are listed on the casino's own terms page, since we summarize but don't set these conditions.

If you've checked and still have a question, that's exactly the kind of message we want.

A Note on Responsible Gambling

If gambling has stopped being enjoyable or is affecting your finances or wellbeing, please reach out — either to us for pointers, or directly to a support service. National resources such as the National Council on Problem Gambling (1-800-522-4700) are available around the clock, and most state-licensed casinos also offer self-exclusion programs, deposit limits, and time-out tools directly within your account settings. You don't need to have a specific complaint to ask for guidance.

How We Handle Your Message

Every email is read by a member of our editorial team before any reply goes out. We don't sell or share the contents of your message with the casinos we review. If your enquiry leads to a correction on the site — say, an outdated bonus figure or a licensing detail that's changed — we'll update the relevant page and, where useful, let you know once it's done.

Thanks for taking the time to reach out. Whether it's a quick question or a detailed correction, we read every message and will get back to you.